For families

Someone patient on hand, whenever they need it

If you’re the family IT department for a parent or someone you care about, Tuno shares the load. It gives them patient, plain-English help on their own computer, and gives you the reassurance that support is there when you can’t be.

Sound familiar?

“Mum called again — the printer isn’t working.”

“Dad clicked a pop-up saying his computer has a virus.”

“She can’t find the email with her appointment details.”

“I just worry about what lands in his inbox when I’m not there.”

You love them, and you want to help. But the calls always come at the wrong moment, and the worry never quite goes away. That’s what Tuno is for.

Help for them, peace of mind for you

Tuno is built for the person using it first — respectful, patient, and never condescending. The reassurance for family comes as a welcome side effect.

A second opinion before they click

When an odd email or pop-up appears, Tuno is there to look at it with them and explain what it actually is, before anything gets clicked, paid, or shared.

Fewer emergency phone calls

The everyday snags — the printer, the settings, the missing email — get sorted patiently, step by step, without waiting for the weekend visit.

Reassurance without watching

If they choose to connect you, you can see summaries and safety alerts — “Tuno warned about a suspicious email on Tuesday” — never their actual conversations. They approve it, and they can switch it off any time.

They stay in charge

Tuno never takes the mouse and never takes over. It explains, guides, and encourages — the person using it always does the clicking.

Worth saying plainly: Tuno isn’t a monitoring tool, and it isn’t antivirus. It’s patient help and a trusted second opinion. The person using it stays in control of their computer, and of what you can see.
A thought

The gift of patience

Plenty of families plan to set Tuno up as a gift — a birthday, Christmas, or just because. You handle the setup and the billing; they get a patient helper that’s always pleased to be asked.

We’ll share more about plans and pricing closer to launch.

Be first to know when Tuno is ready

We’re not far off launching in the UK. Leave your email and we’ll tell you the moment Tuno is ready for your family.

Who would Tuno be for? (optional)

We’ll only email you about the Tuno launch, and you can unsubscribe whenever you like. More in our Privacy Policy.

Curious how it works for the person using it? See how Tuno helps.