Stay confident online, with patient help when you need it.
Tuno helps older adults feel at home with their computer. When something on screen is confusing, it explains what's going on in plain English and walks you through what to do next. No rush, no jargon.
We'll tell you the moment it's ready.
Some moments online just make you stop
Sooner or later everyone hits something they're not sure about. Is this safe? What happens if I click it? And who do you even ask at half past nine on a Sunday?
A text about a parcel, asking for a small “redelivery fee” before it can arrive.
An email from “HMRC” offering a tax refund, if you just confirm your bank details.
A pop-up that fills the screen: your computer is infected, phone this number now.
The printer that worked perfectly yesterday and today won't do a thing.
These are the moments Tuno is for. A steady second opinion, there whenever you want one.
How Tuno helps
There's nothing to learn. You just ask, the way you'd ask a person who's good with computers.
Ask when something doesn't feel right
An odd email, a worrying pop-up, a payment you don't recognise. Ask Tuno before you click, reply, or hand over any details.
Tuno takes a look
With your say-so, it sees what's on your screen and tells you what it's actually looking at, in everyday words.
You decide what happens
Tuno talks you through it a step at a time. It never takes the mouse off you. The choice is always yours.
Help is one button away
Alongside the app, we're working on a simple physical button. Get stuck, press it, and help is there. Nothing to find on screen, nothing to log into.
There's more to tell about the Tuno Button, and we'll do that nearer launch.
Made for the people using it
We're building Tuno for older adults first, and for the families who worry about them.
A second opinion when you want one
Not sure if something's safe? Ask first. Tuno helps you stop and think before you do anything you can't undo.
Patient, every single time
It uses plain words and doesn't sigh when you ask again. Ask five times if you like.
It learns your setup
Tuno gets to know the computer in front of you and remembers the things that matter, so you're not starting from scratch each time.
Peace of mind for the family
Relatives know help is on hand, without reading private messages or peering over a shoulder.
Want to know when it's ready?
We're not far off launching in the UK. Leave your email and we'll tell you when Tuno is ready. You might hear the odd bit of news from us before then, too.
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